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Terms of Sale
Payment Terms:
Unless otherwise agreed by LDU Company, payment or down payment must be secured before the order can be processed. For security reasons, new customers may be subjected to additional credit verification before certain payment type is accepted.
Order Processing:
The estimated shipping dates depend on quantity ordered and production lead time. Actual ship date may vary due to reasons beyond LDU Company's control. In the event of minor delays, every effort will be made to notify the buyer by phone or e-mail. Minor delays cannot be used as the ground for order cancellation. No orders are processed or shipped on Sundays or holidays.
Shipping Terms:
Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Shipping dates and delivery dates are estimates only. Actual shipping date may vary. Unless otherwise agreed by LDU Company, the shipping term is FOB China. Loss or damage that occurs during any part of the transit by a carrier selected by the buyer is the buyer's responsibility.
Buyers must notify LDU Company within 5 days of receipt if any part of the purchase is missing, wrong or damaged. If the shipments are returned to LDU Company because of wrong address provided by the buyer, failure to take delivery, or other reasons that LDU Company is not at fault, the buyer will bear all costs for the incident and remedy.
Customs Duties & Clearance:
LDU Company will try every way to help minimize buyers customs duties. However, LDU Company is not responsible for any customs duties and other taxes imposed by buyer's countries.
LDU Company will provide the necessary export documents and information for customs clearance at the destination country. For small shipment using express couriers, LDU Company may help buyer to clear the customs as a courtesy. In any circumstances, customs clearance is buyer's responsibility.
LDU Company recommends buyers to consult with their countries' customs authority before importing any merchandise to minimize customs duties and avoid delay.
Cancelling Orders:
Unless LDU Company and the buyer have prior agreement, all sales are final once the order is confirmed, except for defective products and products that are significantly different from the agreed specification.
Last Updated: May 08, 2008
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We love to hear from our customers. If you have any questions please email us today.
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